Baseball lesson 2

Even though I am a paying client of the Dodgers, when I arrived at the stadium, I was given a small gift; a token of appreciation for my patronage. I found this to be a very kind and thoughtful gesture. When a client visits your facility, do you provide a gift of some sort?

Dodger Stadium was opened in 1962, making it one of the oldest ballparks in the major leagues. At 45 years of age, it is still a wonderful place to spend time. It is clean and well lit. Signs are easy to read. The seats and aisles are clean. The actual field is gorgeous. The grass turf is of such high quality that it appears to be a carpet. The view of the field from the stands is almost breathtaking it is so beautiful.

I heard from a client that her goal was to have an office that was ‘tour worthy.” I wasn’t sure exactly what she meant until she explained it.

Having actually toured Dodger Stadium and visited many times as a fan, the benchmark is clear about what it means: that you would be honored to bring anyone from anywhere to your facility and they would be impressed, even though your venue might be old and not necessarily in the best part of town. Is your facility “tour worthy?”

Are you as proud of you physical place of business as the Dodgers are? There are many uniformed staff members available to answer questions and provide assistance, if needed.

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