Category Archives: Business
Business Clients
Every organization should strive to delight its customers, yet there seems to be an epidemic of terrible customer service around the nation. There are far too many stories about the unpleasant experiences people have encountered in organizations both large and … Continue reading
Business Street Smarts
The book “What Really Works: The 4+2 Formula for Sustained Business Success” is a great read, and it is highly recommended to anyone looking to improve the focus and direction of their organization. The book is based on scientific research, … Continue reading
Better Business in 21 Days
Day One: Make sure your organization has tests and yardsticks to measure performance. Are you measuring the most important things or just things you have always measured? Day Two: Free up your most capable people to take advantage of new … Continue reading
The Right People in an Organization
It is clear that having the right people in an organization will make the most significant impact as to how well the business operates. Having the right people in the organization, in the right position, doing the right things at … Continue reading
