Adding Sales to your Company

Posted by Super Job For You | Posted in Sales | Posted on 01-02-2010

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Marketers from every niche have common ground when it comes to bills. Yeah, every month there is a new stack of bills demanding to be paid. Will there be enough profit to slide right through bill paying time without a flinch? Or do you find yourself fretting about whether you will even break even? You dont have to be victimized by envelopes and 8×10 sheets of paper. Implement these 3 techniques to boost your sales.

1. Find More Customers
The first thing that comes to mind when we think of making more money is getting more customers through our doors. In fact, the majority of advertising focuses on doing just that. There are several things you can do to entice more customers to buy from you.

Implement Follow-Ups
Marketing gurus have discovered that follow ups can increase your customer conversion rates by as much as 50%. Now, thats a whopping improvement! Do not let potential customers fade away. Keep the doors for future communication open, and watch the drastic growth in your profits.

Encourage Referrals
Every satisfied customer will tell 3 friends or family members about your business – without encouragement. Imagine what would happen if you start rewarding their efforts.

Get Free Publicity
Nearly everyone keeps a sharp eye on the local news. Hey, its funner to know what is going on when you personally recognize the names and faces in print! Find ways to make your business newsworthy and catch the attention of potential customers without even paying advertising fees.

2. Sell More Per Customer
Think about it… how can you get every customer that walks through your doors to spend more money before walking back out the doors? Here are 3 sure-fire, profit increasing tips:

Increase your prices.
Hey, that might not be as bad as you think. Along with the price increase, focus on increasing the perceived value of your product. Yeah, we all expect to pay a little more for high quality stuff. Not everyone is bent on finding the absolute cheapest price in town… they may be more interested in lasting quality.

Add some higher end products or services to your business.
It is never wise to put all of your eggs in one basket. That is why wise marketers diversify their products and services. Think of it this way… higher priced products may not make as many sales, but each sale will bring in a much greater profit. You dont need to make as many sales to come out on the best end of the deal.

Upsell
Offer every customer an additional product that accents his current purchase at the register. Hey, maybe they forgot they would need batteries to go with the toy they’re getting for their niece’s birthday gift! You can be a hero… a richer hero.

3. Sell More Often
The fact that it is easier to sell to the people who know and trust you is obvious. Sometimes we get so focused on new customers that we miss the gold mine in our own back yard. Take advantage of the hard work you have invested in winning the loyal customers you already have with these ideas:

Create a Special Deal
Show your customers you appreciate them and understand their needs with a special offer catered just for them. You will be thanking them, and selling more in the process.

Add New Products
Increase the number of products you already have available – especially products that your customers have asked for. They will know that you are looking out for them, and you will take their thanks to the bank.

Communicate
Resell yourself on a regular basis. Dont forget to let them know about upcoming specials that they will appreciate. Most of all… keep selling them on the benefits of the products or services you offer.

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What to Write on Your Resume

Posted by Super Job For You | Posted in Job, Sales | Posted on 14-08-2009

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What to Write on Your Resume. A blank page stares at you, and you are about to type the things which will ‘sell’ you to your employer. What do you write?

1. Basic information

Your name, birthday, current address, and contact details (landline, mobile phone number, and e-mail).

2. Educational information

Where you graduated (or will be graduating from), and graduate school, if any.

3. Awards, special citations

Are you a dean’s lister? Graduated with honors? Don’t be too humble—these things will help show your employer that you are serious in what you do.

4. Job Experiences

Did you volunteer at a museum? Did on-the-job training (OJT) for a publishing house? Became an assistant to a scientist/professor? Put these in as it will show you are serious about the career path you are taking.

5. Seminars, workshops attended

These will show how much you are willing to learn, especially if it is beyond the academe (not required, or held outside the campus).

6. References

During college, do you remember that professor who believed in you; constantly urging you to continue writing, or to apply for a certain job? Ask him or her if you can add his or her name in your resume as a reference. A reference is someone who knows you well; it is better to stick with someone who really knows you and how you work, rather than someone famous, whose name will look good on your resume. Why? Because your reference will be the people the company you are applying to will ask about you. You wouldn’t want them ignoring an e-mail from the company because they cannot remember you, or because they have nothing good to say about you.

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Goal of Good Customer Service

Posted by Super Job For You | Posted in Sales | Posted on 05-05-2009

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The goal of good customer service is to eliminate the root causes as to why a person to complain or criticize the company. As an example, the management at does not merely view their customer service department as the customer satisfaction monitors or quality-control assessors. Rather, they see it as a research lab to understand and improve customer service. Their motto, to make it “easier and easier for our customers to do business with us,” is reinforced within the company.

Royal Caribbean Cruise Lines is a leader in customer delight. Back in 1971 (when they had only one ship), an employee would retrieve all of the customer comment cards from every cabin at the end of the trip. The results were then tallied (including written comments) and the findings were then reported to the ship’s captain prior to the next cruise.

The company now has 22 ships, millions of passengers and thousands of employees. Before each cruise begins, the entire staff receives all of the feedback from the previous cruise. They know what worked and what did not, and they are able to curtail their service to make the next cruise even more enjoyable.

Imagine how much better every company would be if they actually acted upon customer comments. Doing business would be delightful! Linkedin BtSEO

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Business Clients

Posted by Super Job For You | Posted in Business, SEO, Sales | Posted on 26-04-2009

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Every organization should strive to delight its customers, yet there seems to be an epidemic of terrible customer service around the nation.

There are far too many stories about the unpleasant experiences people have encountered in organizations both large and small.

Unfortunately, the threat of employee layoffs or even business extinction is not a deterrent to most companies. In an attempt to discover why customer service is so bad in today’s economy, Fast Company ran a great article of their findings.

The article disclosed that 80 percent of our economy is service based. Yet most organizations somehow believe that they are immune to providing good customer service on a daily basis.

Good service is a must for any business to stay afloat. It does not matter the size of the business or whether it is a non-profit, the fact still remains that the organization will not survive without meeting the needs of their customers.

Most organizations do not view themselves as service organizations. They see themselves in an industry, such as “food” or “non-profit”. However, what these organizations actually do is immaterial to the service they provide.

Good customer service requires people who are trained, empathetic, smart, and able to resolve problems. Most organizations simply do not want to make that kind of investment in people, and they choose to settle on offering a minimal amount of service to their customers.

In today’s economy, customer service is a slow, dissatisfying tangled web of telephones, computers, web sites, e-mail, and poorly trained and managed people who waste time and money as if it were water in the ocean.

This version of customer service produces far more anger and aggravation than anything else. Most of the time, it leaves everyone feeling dissatisfied and filled with rage.

Consider a telephone call to a typical service organization. A customer calls the 24-hour, toll-free number to hear this phrase: “We are experiencing higher than usual call volumes…” If you, the service provider, know this, then why haven’t you “staffed up” for it?

Another example involves going to the bank at lunchtime. The line is almost always long and tends to move slowly.

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