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We fail to understand what it is that we need to learn to be more successful, and because we don’t know what we need to learn, we opt to learn nothing at all. Status quo is the default position of the learning activity, which really means we are moving backward, because so much knowledge is being generated each day.

We think meetings are for decisions. Meetings are for information exchange, not for decision making.

Individuals make most decisions, not groups. Because meetings are all about information, everyone usually wants to talk, hopefully speaking sense, but it makes the meetings run longer than necessary, without purpose. Those who like to speak get a sense of authority and power.

The corollary mistake is thinking that talking more than others in meetings matters; it doesn’t. We hire people thinking they will change. People don’t change that much; they are who they are.

To be sure, people may change if forced to by circumstances, but even then it is very, very difficult. Often they end up being the same person they always were. And, angry that you asked them to be someone they aren’t.

We expect others to solve our problems. Like the fairy tales of childhood, people wait for someone else to arrive on a white horse, wearing a white hat, just in the nick of time.

The corollary to this is that we blame others (competition, incompetent vendors, employees, the world) for everything that has and is going wrong in the company.

American Die Casting Company

We fail to face the brutal facts of our current reality. Ignoring reality is a dangerous habit that potentially could lead to disaster.

Life is not fair, competition is fierce, and the customer doesn’t always pay their bills when they should, and employees you want to count on call in sick.

Face reality and deal with it in a cold, factual manner.

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